Returns & Exchanges

At Ring AE, we stand behind the quality of our electronics and offer a hassle-free 14-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all accessories and seals intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your Ring AE account and navigate to your order history to select the item you wish to return and submit a formal request.

• 2.
  Prepare the Package

  Carefully pack the electronic device in its original box, ensuring all cables, manuals, and warranty cards are included to avoid restocking fees.

• 3.
  Schedule a Pickup

  Once your request is approved, our courier partner will contact you within 24-48 hours to collect the package from your registered address.

• 4.
  Inspection and Refund

  After our technical team verifies the device condition, your refund will be processed back to your original payment method within 7 to 10 business days.